One protocol, read from the car itself.
Steer AI, the AI infrastructure for the used-car economy, helps manufacturers and their networks know the real state of lease returns and certified pre-owned cars — measured the same way at every site, every time.
What poor quality costs
Faults found late come back as claims.
Warranty is one of the largest quality costs in the industry. Measuring the car before it is certified or resold catches what a visual check misses.
Ford's warranty claims rate as a share of vehicle sales in Q2 2025 (GM: 3.1%).
Warranty claims paid by Ford in 2025.
Inspection time compared with a standard inspection.
The protocol
From lease return to certified car.
The same steps at every site of the network.
01Capture every return the same way
A 360° exterior capture with every damage located, wherever the car comes back.
02Measure what a visual check can't
A short road test with DeepDiag reads the engine, battery, suspension and brakes through the car's own port.
≈15 min, report includedPowered by DeepDiag
03Compare results across the network
Every report has the same structure, so quality teams see which sites, models and systems need attention.
04Certify with evidence
The certified car goes on sale with its measured report, a stronger promise for the buyer and fewer surprises under warranty.
Questions from quality teams
Before a pilot.
Yes. Every inspection follows the same capture and the same short road test — accelerate, brake, U-turn — so results can be compared across sites and partners.
A dated evidence report per car — exterior, engine, battery, suspension and brakes — available in Steer Autos and through Steer OS to your own systems.
With a demo, then a scoped pilot on a set of vehicles or sites. We agree the protocol and the data you need before the first car.
Steer OS is built to bring the inspection, the price and the documents into the tools you already use, from your DMS to your claims or fleet systems.
Pilot it on part of your network.
One protocol, read from the car, comparable across every site.