Billing history

The Billing History section allows users to view all invoices generated for their workspace, verify payment statuses, and download the corresponding accounting documents.

1. Displayed Information

Each row in the billing table contains the following details:

Field	Description
Invoice	Unique invoice identifier
Issued	Date the invoice was generated
Status	Payment status associated with the invoice
Amount	Billed amount
Actions	Invoice download option

2. Billing Statuses

Invoices can have one of the following statuses:

Status	Meaning
Paid	Payment was successfully processed
Pending	Payment is currently being processed
Failed	Payment was unsuccessful
Due	Invoice has been issued but not yet paid

Note: If an invoice is marked as Failed, you may need to update your payment method.

3. Downloading an Invoice

To download an invoice in PDF format:

Locate the invoice in the list

↓

Click Download

↓

The file will be automatically saved to your device

Invoices can be kept for accounting or administrative purposes.

4. Amount and Currency

Amounts displayed are based on the currency associated with your billing account.
Example: EUR (€)

The billed amount corresponds to the service or billing period invoiced.

5. Complete Billing History

The historical list helps users:

• verify past payments
• track billing evolution
• support internal accounting workflows
• facilitate audits and financial reporting

6. Special Cases

6.1 Failed Payment

A payment may fail due to:

• expired payment method
• insufficient funds or banking limits
• transaction rejection by the bank
• incorrect card or payment details

In this case, update your payment method and retry the transaction if needed.

6.2 Multiple Invoices on the Same Day

Multiple invoices may appear for the same day if the workspace:

• has multiple active subscriptions
• uses usage-based billing services
• activates add-ons billed separately

7. Legal Retention

Invoices are archived in accordance with applicable legal and fiscal regulatory requirements.

8. Support & Assistance

For billing-related questions (e.g., tax details, billing address changes, incorrect amounts), please contact:

hello@steerai.autos

9. Information Included on the Invoice

Downloaded invoices typically include:

• invoice number
• issue date
• billing address
• billed amount and currency
• tax details (if applicable)
• service or product description