Frequently asked questions
Quick answers to the most common questions about Steer AI.
- Account
- Vehicle & 360°
- Dashboard & reports
How do I create an account?
To create an account, go to app.steerai.autos.
For more details, refer to Section A of the documentation.
I haven't received the confirmation email, what should I do?
Check your Spam, Junk, or All Mail folders.
If you are sure you did not receive the email, please contact us at hello@steerautos.com.
Why does the 360° processing take time?
The video processing requires multiple analysis and rendering steps to generate a high-quality 360° view. This operation involves heavy computation, which may increase processing time depending on the size and resolution of the video.
Do I need to wait for the 360° video processing to finish, or can I continue with the next steps?
You do not need to wait. As soon as 360° processing starts, you may proceed to the vehicle data analysis. A notification will let you know once the 360° processing is completed.
Do I need to perform all three tests for car data analysis?
Yes. Following the three tests as instructed is required in order to achieve optimal performance and accurate results.
How can I customize KPIs on the dashboard?
On the Dashboard, click the B button.
For more information, see Section C.
How can I share the report?
At the end of the preview, you can share the report by clicking the D button.
Still need help?
Our support team is happy to answer your questions.